Membership Freeze or Cancellation

CANCELLATION & FREEZE DETAILS FOR DOGGOS DOG PARK & PUB (GREENSBORO, NC)

Monthly Memberships may be canceled or frozen with at least a 48-hour notice before their next billing cycle to avoid future charges. No refunds are made for charges that have already been processed. 

Annual Memberships cannot be canceled as they DO NOT automatically renew and are non-refundable. However, they may be frozen if you enter a period where you won't be able to attend regularly. This will keep your unused time for when you can return regularly.

As per the membership credit card authorization form all members sign at the start of their membership, we require a 48-hour notice in writing to cancel or freeze your membership. This form serves as written notice. Our team processes membership cancellations each day 12p-7p. 

If you have submitted your request outside of our processing hours, it will be processed on our next business day. We are NOT responsible for charges that continue to process because you have submitted a freeze or cancellation notice too late. No refunds will be made. 

Would you like to Freeze your Membership (up to 60 days) or Cancel your Membership? ((Please note after your freeze ends your account will return to an automatic debit without notice))

Radio Description

• Monthly Membership - Cancel
• Monthly or Annual- Freeze for 30 days
• Monthly or Annual - Freeze for 60 days

Please Tell Us Why You Are Canceling or Freezing

Help us better understand why we lose members at Doggos

Select Select Life Change: Moving, Job or Financial Changes, Changes to Schedule I'm not using my membership enough to keep paying for it My dog(s) doesn't enjoy Doggos and/or is having behavioral issues Negative experiences with other customers and their dogs Negative experiences with the staff or the facility at Doggos Other reason not listed (please give details below)

Please type your name indicating you are requesting a cancellation and understand the terms for processing cancellation.

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Membership Cancellation Request

We're Sad to See You Go,

Thank you for being a member, and more importantly, being part of our community. We hope your time at Doggos was fun for you and your pup and we wish you the best!

 

WHAT TO EXPECT NOW

The form you've filled out will serve as the written notice we require to cancel your membership. Our team will receive it and process it during business hours. You will receive an email confirmation once the membership cancellation has been processed. 

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